Help Center

Rave Utopia accepts the following forms of payment for online purchases:

(1) visa 

(2) mastercard 

(3) american express 

(4) jcb 

(5) discover 

(6) paypal 

(7) apple pay 

(8) shopify pay

Please note that your billing address must match the address on your credit card statement.

If payment is not accepted online, please contact your bank for approval of your transaction or select an alternate form of payment. Please note that your billing address, phone number, and email must match the information on your credit card statement. 

Items Available Now: To accommodate payment authorization and packaging, please allow up to two business days to obtain shipping information. Your credit card will be charged at the time you submit your order.. The transaction will be charged to your credit card after we have verified your card details, received credit authorization, confirmed availability and prepared your order for shipping. 

Items Available for Backorder/Pre-order: Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with free ground service during delivery window provided. Please be aware that they may arrive sooner or later than anticipated. The transaction will be charged to your credit card after we have received your selection from production and prepared your order for shipping.

At this time we only accept one (1) form of payment per order.

Rave Utopia charges applicable state, local and county taxes on online transactions. Your on-screen total reflects estimated tax. The actual sales tax will be calculated when your order is shipped and may vary from the estimated tax.

Shipping methods and fees 
During high volume time (such as sale), Raveutopia.com reserves the right to limit its delivery options. Please refer to the shipping options available at checkout. 

Availability: 

Products on our site are subject to availability. Once you select a size, a message will indicate if that item is available now or available for backorder-pre-order. 

Modification: 

Once an order has been successfully submitted, it cannot be cancelled or modified. We advise you to follow the return instructions included in your package, or refuse the shipment upon delivery, and it will be returned to our attention. Please allow 7 to 10 business days for your refund to be processed once it arrives to our warehouse. 


Available Now: 

Once an order has been successfully submitted, it cannot be cancelled or modified.We advise you to follow the return instructions in your package, or refuse the shipment upon delivery and it will be returned to our attention. Please allow 7 to 10 business days for your refund to be processed once it arrives to our warehouse. 

Delivery options below for items available now do not reflect the 1-2 business day processing time. All orders are processed Monday through Friday, excluding Saturday, Sunday and holidays. 
• Ground free deliveries made Tuesday-Saturday

Two day and Next day deliveries are made Monday through Friday excluding Saturday, Sunday and holidays. Ground deliveries are made Tuesday through Saturday excluding Sunday and holidays. Rave Utopia cannot be held responsible for unanticipated delivery delays beyond Rave Utopias's control. 

We recommend reviewing your order details on the order review page before submitting your order, or in the order confirmation email that is sent to you shortly after your order is placed. Upon delivery, please ensure that the number of boxes delivered is as stated on the shipment confirmation email. 

Backorder/Pre-Order: 

Item(s) that are not immediately available will be placed on a priority waiting list and are estimated to ship with free ground service during delivery window provided.